Refund & Cancellation Policy
Proposed policy for Rick's review.
Cancel anytime
You can cancel Agent Ready Pro at any time from Manage subscription (Stripe customer portal) on the pricing page, from your Link account, or by emailing rick@leffke.com. Cancellation stops future renewals; Pro stays active until the end of the period you've already paid for.
No partial-month refunds
We don't provide prorated or partial refunds for unused time in a billing period after cancellation, except as described below or where required by law.
7-day first-payment refund
If you're not satisfied, you may request a full refund of your first Pro payment within 7 days of that payment by emailing rick@leffke.com from the address used at checkout. Approved refunds are issued to the original payment method through Stripe/Link and end Pro access. Renewal payments are not eligible.
Payment processor & merchant of record
Payments are processed by Stripe. Pro subscriptions are sold using Stripe Managed Payments, under which Stripe, through its Link service, acts as the reseller and merchant of record for the transaction: your purchase is “Sold through Link,” Link/Stripe calculates, collects and remits applicable sales tax, VAT or GST, sends your receipts and invoices, and your card statement will show LINK.COM* followed by our descriptor. Link's and Stripe's own terms and privacy policy also apply to the payment. Because Link/Stripe is the merchant of record, Link support may also handle refund requests and, in certain cases, Stripe may issue refunds within 60 days of a transaction. Refunds include any sales tax charged.
Legal rights
Nothing in this policy limits any right to cancel or obtain a refund that you have under applicable consumer-protection law (for example, statutory cooling-off periods in some countries).
Contact
R.C. Leffke & Associates, Inc. d/b/a Agent Ready · rick@leffke.com